We build our mantels using advanced shop tools and time-tested American woodworking techniques. We have a team of skilled woodworkers who have been assembling our mantels for decades.
Once order confirmation is complete, Stained or Painted mantels leave our shop within 2 - 3 weeks. It isn't uncommon for us to have these mantels completed in half that time, depending on our workload.
There are two circumstances that could extend our lead time to 4 weeks or more:
1. You have chosen a glazed finish.
Because of the multiple layers of paint and/or stain required for these unique finishes, our lead time is adjusted from 2 - 3 weeks to 3 - 4 weeks. This is because additional drying time is required when creating these exquisite finishes.
2. Mantel parts are back-ordered.
This is very rare. We make our mantels from scratch with the exception of our wood appliques (decorative emblems), embossed mouldings (carved trim parts) and column capitals (decorative tops of columns). These items are rarely back-ordered but there is a small chance that this could delay your mantel a week or two more than the usual 2 - 4 week turnaround.
Shipping is FREE on all mantel orders in the lower 48 states. Additional charges may apply to all other locations.
There is very minor assembly required. We ship the majority of our mantels will the legs removed which allows the crates to be a more manageable size. Our mantels are made so that the legs easily click into place and are secured with small wood screws.
You can choose to install your mantel yourself or to get the help of a local handyman or carpenter. For a professional, the normal installation will take between 2 - 4 hours. For a DIY'er, the installation may take up to twice that time.
Considering that wood was once a living and 'breathing' element, it becomes easy to understand how even after processing, wood continues to move and change. This happens with humidity and temperature fluctuations, especially during seasonal changes. As cells in the wood saturate and desaturate with the seasons, hairline cracks in paint sometimes occur.
This effect is common with all interior woodwork and can be observed happening to cabinets, doors, crown moulding and baseboard - and especially fireplace mantels - where dryness and temperatures are higher than anywhere else in the home.
If this occurs to your mantel, a simple solution it to use white painters caulk, a wet rag, and the touchup paint provided with your fireplace mantel to fill in small gaps or cracks seasonally as needed.
Yes, our mantels are forever covered with a warranty that protects against material and workmanship defects.